Cultural & Linguistic Solutions
|At REACH we provide consulting and training in the areas of Health Equity, Cultural Open-Mindedness and & Language Access in healthcare. Our services are based on years of experience and a thorough understanding of the growing diverse needs in healthcare due to the ongoing demographic changes. |
Established in 2010, REACH-reaching diversity is a woman-owned company that has been responsible for providing outstanding cultural and linguistic services geared to healthcare. Its services focus on cultural competence training, interpreter training, language proficiency assessment and translation & interpreting program assessment, which have helped numerous health organizations maintain high standards of care.
We work with customers to provide personalized and prompt service. If you are not familiar with our services, or would like to receive more detailed information on how we can help you or your organization, we would be pleased to hear from you!
About the founder of REACH
REACH-reaching diversity was founded in 2010 by Rosanna Balistreri, a trilingual speaker of Spanish, Italian & English. She has dedicated her professional and academic background exclusively to foreign languages and Applied Linguistics. In 1991, she moved to California from Italy, where she had spent years working on document translation and teaching English as a Foreign Language (EFL).
Miss Balistreri’s academic background is in General Linguistics and Spanish Applied Linguistics, and she is certified for Teaching English as a Second Language (TESL). She has undergone extensive training in public health, health equity, healthcare interpreting, cultural diversity, leadership and communication skills.
In 2004 Miss Balistreri joined the Health Equity Taskforce at Paradise Valley Hospital, formerly a part of Adventist Health, where she worked with senior health leaders, management , and community-based organization to implement the first cultural and linguistic program for Adventist Health. Since then she has collaborated with healthcare and community-based organizations to identify gaps and reduce disparities in local communities.
She has been an avid champion of language access and in 2010 and 2011 Miss Balistreri served as Board President of the California Healthcare Interpreting Association (CHIA), and she a Past-President of the National Council on Interpreting in Health Care (NCIHC), a national organization with the mission to promote language access in health care, where she also served as Chair of the Standards & Training Committee and Co-Chair of the Language of Limited Diffusion (LLD) Work Group. In the past, she has served as a Subject Matter Expert (SME) for the Certification Commission for Healthcare Interpreters (CCHI), where she is currently a member of the EtoE National Task Force.
As a dynamic conference speaker, presenter and educator, Miss Balistreri founded REACH-reaching diversity to advocate and educate about the diversity needs in healthcare and mental health in local communities where health inequities continue to impact quality outcomes. Her primary goals behind REACH services are to enhance health care quality, increase patient safety and maximize customer and employee engagement though effective pillars of diversity, equity and inclusion practices.
REACH-reaching diversity provides DEI, cultural competency training and language solutions that prepare organizations embrace their internal and external clients’ diversity and help them conquer effective cross-cultural communication and reduce disparities.
REACH-reaching diversity will continue to accomplish its mission by becoming the company of choice in the area of DEI, cultural diversity and healthcare interpreting training by inspiring value, leadership and excellence of service.
Be an inspiration to clients and colleagues.