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Diversity Training Lounge

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Diversity is a very broad term that refers to multiple variances of demographics, culture and personality. 
In Healthcare, being open to diversity and having an understanding of how provider's bias and worldviews may interfere with patient's is key to establish trust and build a partnership that can lead to effective patient-centered care in a culturally appropriate way.


Is your organization seeking training for your staff on Diversity & Cultural Competence?  We may have a training module that may just fit your needs - check out our menu of workshops and training modules offered by our Cultural Competence Training Lounge!

Here is a sample of sessions that can be offered at a facility of your choice

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What is diversity?

  • defining diversity and cultural competence
  • building workforce diversity
  • impact of diversity at work
  • perceptions, communication styles and world views

Becoming culturally responsive

  • cultural bias, stereotypes and generalizations
  • communication styles and perceptions
  • acculturation and assimilation
  • comparing and contrasting world views
  • suggested guidelines for eliciting Limited English Proficiency (LEP) patient’s medical information
  • suggested guidelines for providing proper language access to LEP Patients

Setting the Triadic Stage for Success: Working effectively with healthcare interpreters

  • benefits of using qualified vs. ad-hoc healthcare interpreters
  • browsing challenges of interpretation
  • insights and guidelines of standards, protocols and effective behavior of interpreters
  • how to properly guide ad-hoc interpreters


List of Topics For Our Cultural Competence Modules
Every module will be customized to meet the unique need of your organization


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Cultural Awareness - Culture versus Personality

Cultural Awareness - Visible and Invisible Cultural Aspects

Levels of Cultural Awareness - Moving Toward Responsiveness

Cultural Humility and Responsiveness


Communication Styles - Paralanguage and Elements of Body Language

Cross-Cultural Communication Styles & Differences

Patient-Centered Communication with Limited English Proficiency Patients

Bilingual Staff versus Trained Healthcare Interpreters

Managing Effective Patient Communication through Healthcare Interpreters

Pain Expression & Management Across Cultures


Causation of Illness Across Cultures

Promoting Healthy Nutrition Across Cultures

Family Involvement Across Cultures

End-of-Life Decision Across Cultures

Alternative Medicine Vs. Western Medicine

LGBTQ Population


Mental Health Across Cultures


If you are interested in setting up a presentation for your organization, contact Traininglounge@reach-diversity.com